Data protection

Okvazi Privacy Policy — your information is safe with us

Everything about how your personal data is collected, stored, and protected at okvazi — explained in plain language. We believe transparency is the foundation of genuine trust.

Last updated: January 1, 2026

01Introduction

Okvazi (hereinafter referred to as "we", "us", or "the platform") places the highest importance on your privacy. This Privacy Policy explains how your personal information is handled when you use the okvazi website and app.

This policy should be read alongside okvazi's Terms & conditionsBy continuing to use okvazi, you are considered to have accepted this Privacy Policy.

Okvazi follows international data protection standards and never sells your data. This has been a core principle since the day we launched.

02What information we collect

Okvazi only collects information that is necessary to provide its services. We do not want or collect personal data beyond what is required.

Data Type Details Why it's needed
Identity information Full name, date of birth, nationality Account creation & KYC verification
Contact information Email address, mobile number Registration, notifications, and support
Financial information Payment method name, transaction ID Deposit & Withdrawal Process
Identity documents NID, passport, or driving license Age & identity verification (KYC)
Device & usage data IP address, browser, and operating system Security & fraud prevention
Gaming data Betting history, login times, preferences Service improvement & personalized experience

03How we collect your information

Okvazi collects information from several sources. You have the right to know about each method we use.

Collected directly

  • Information you provide when filling out the registration form.
  • Documents uploaded for KYC verification.
  • Information shared when contacting our support team.
  • Information provided when participating in promotions or surveys.

Collected automatically

  • Through cookies and tracking technologies while browsing the site.
  • Information recorded automatically at login and logout.
  • Transaction confirmations from payment gateways.

We never collect your information through third parties without your knowledge. All collection processes are transparent and based on your consent.

04How we use your information

Okvazi uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below.

  • Account management: To create, verify, and maintain your account.
  • Payment processing: For processing deposits and issuing withdrawals.
  • Customer support: To resolve your questions, complaints, and issues.
  • Security & fraud prevention: To detect unusual activity and keep the platform secure.
  • Legal compliance: To meet the requirements of licensing authorities and regulatory bodies.
  • Service improvement: To analyze and improve the overall user experience.
  • Promotional Communications: To keep you informed about bonuses and offers, with your consent.

You can unsubscribe from promotional emails or SMS at any time. This will not affect your core account or services.

05Data retention & protection

Okvazi stores your information with the highest level of security. Our servers are hosted in internationally certified data centers and monitored 24/7.

Security measures we use

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • AES-256 encryption for all stored data.
  • Two-factor authentication (2FA) — for account access.
  • Regular security audits and penetration testing.
  • Restricted staff access — only authorized personnel can view your data.

Data Retention Period

Your data is retained for as long as your account remains active. After closure, it may be kept for up to 5 years to meet legal obligations. Once that period ends, your data is securely deleted.

In the event of a data breach, we are required to notify affected users within 72 hours.

06Sharing Information with Third Parties

Okvazi does not sell your data. However, to deliver our services, information may be shared with third parties in the limited circumstances outlined below.

  • Payment Provider: Payment gateways such as Mobile Pay, Nagad, and Rocket used for processing deposits and withdrawals.
  • Identity verification services: Licensed verification providers for the KYC process.
  • Licensing authority: To meet regulatory requirements as required by law.
  • Law enforcement: When required by a court order or as part of an investigation.

Every third party listed above is bound by a confidentiality agreement with okvazi and is strictly prohibited from using your data for their own purposes.

Your data is never shared with advertisers, data brokers, or any third party for commercial purposes. This is a firm principle we do not compromise on.

07Cookie Policy

Okvazi uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

The cookies we use

  • Essential cookies: To maintain login sessions and platform security. These cannot be disabled.
  • Functional cookies: To remember your language and preferences.
  • Analytics cookies: To understand which parts of the site are used most — without any personal data.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features on the site to stop working.

08Your rights

You have important rights over your personal data, and okvazi respects each of them.

01
Right to know

You can request to know what personal data we hold about you at any time.

02
Right to rectification

If any of your information is incorrect, you can request a correction. We will act within 7 business days.

03
Right to erasure

After account closure, you may request deletion of any data held beyond what is legally required.

04
Right to restrict processing

In certain circumstances, you have the right to request that the use of your data be restricted.

05
Right to data portability

You can request an export of your data in a standard, portable format.

06
Right to object

You can object to your data being used for marketing or any other specific purpose.

09Children's privacy

Okvazi is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

If we become aware that a minor has registered on okvazi, we will immediately close that account and delete all associated data. Parents or guardians are welcome to contact us regarding this matter.

10Privacy Policy updates

Okvazi may update this Privacy Policy from time to time. We will notify you of any significant changes via email or a notice on the site before they take effect.

Continued use of the site after any changes will be considered acceptance of the updated policy. We recommend reviewing the new policy whenever you receive a change notice.

The date of the latest update will always be displayed at the top of this page.

11Contact us

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

  • Email: privacy@okvazi.com
  • Support: Live chat support is available on the site 24/7.

We typically respond to privacy-related requests within 48 hours. Complex requests may take up to 30 business days.

Why is your data safe with okvazi?

We protect your privacy not just in words, but in practice.

SSL encryption

256-bit SSL encryption is active at every step, from site access through to payment.

Data is never sold

Your data is never sold to third parties. This has been our commitment from day one.

Restricted staff access

Only authorized and trained staff can access your data, and only when necessary.

Automatic data deletion

Once the legally required retention period expires, your data is automatically and securely deleted from our systems.

Regular security audits

Our systems are regularly tested by independent external teams to identify and address any vulnerabilities.

Your controls

Opt out of marketing, view your data, or request its deletion — it's all in your hands.

Play safe at okvazi

Your data is protected, your transactions are encrypted — register now and enjoy with peace of mind.

Register Now Log in
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